Web Project Manager

Job Description

FreeDOM Development is looking for a Web Project manager who will be responsible for working closely with web developers’ teams to secure new clients and project scope, communicating on a daily basis with various executives, managers, and engineers.
The project manager is the primary point of contact with new clients and will be responsible for delivering world-class client experiences, expanding the magnitude of our client relationships through delivery excellence, and serving as the primary escalation point for clients as needed.
To excel at this position, a project manager must have exceptional discipline, attention to details, motivation and be fully capable of taking ownership over the client relationships and sales goals, including responding to consistent challenges and going above and beyond as needed.   

Responsibilities

• Collaborate with the team in claiming and responding to all inbound client inquiries.
• Research clients for better communication, understand their needs and identify critical business opportunities.
• Remain highly knowledgeable about industry trends, market activities, and competitors.
• Work with clients by leading the preparation of client proposals and statements of work.
• Direct the execution and delivery of client projects as needed.
• Ensure all projects are delivered successfully and according to our process, methodology, and quality standards.
• Manage client expectations and ensure clients provide all necessary inputs during the entire project lifecycle.
• Build long-lasting, trusted advisor relationships with all clients.
• Resolve issues by investigating the root of the problem, planning sound solutions, and making recommendations to team leaders.
• Be in constant communication with team members

Requirements:

• Being proactive. 
• Excellent written and oral communication skills.
• Advanced  English speaking and writing skills.
• Excellent customer service skills and outstanding phone manners.
• Being highly motivated and continuously strive for personal and professional improvement.
• Ability to understand and develop sales strategies.
• A Web technical background is mandatory. 
• Familiarity with web application development is a plus.
• Experience working on as Scrum/Agile in software team is a plus but is not required.
• Previous sales experience is a plus but is not required.